Refund Policy
Refund Policy
Thank you for shopping with HYS Studio. We want you to be completely satisfied with your purchase. If for any reason you are not happy, please review our refund policy below.
1. Returns
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We accept returns within 24 Hours of delivery.
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Items must be unused, unworn, and in their original packaging.
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Proof of purchase (order number or receipt) is required.
2. Non-Returnable Items
The following items cannot be returned:
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Customized or personalized products
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Sale or clearance items
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Gift cards
3. Refund Process
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Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 24 Hours
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.
5. Shipping Costs
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Return shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.
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Original shipping fees are non-refundable.